Introduction:
Soft IM creates the possibility of real-time text-based communication between two or more participants over the internet. Soft IM is specially designed to enhance corporate communication and productivity. Send customers a link in an email to engage in real time communication to address their concerns and needs. An enterprise administrator can now manage a controlled environment where time and productivity are focused on your company¡¯s core operations.
Soft IM can provide more than just a tool to collaborate among colleagues. Soft IM can also function as your System Messenger that alerts you on configurable events within
SoftTown.com and/or integrate with your current enterprise software to receive your own customizable instant messages.
Features:
Send instant messages to a colleague:
Login from anywhere in the world and gain instant access to communicate with your colleagues
Invite a chat session by sending an email link:
Input an email address and begin chatting immediately whenever your customer clicks on the link to begin the session. Your customer does not need to download any software and Soft IM works with any operating system that supports an internet browser.
System Alert:
Request Softtown Services to send you messages based on a schedule event on your calendar, a new email into your mailbox, a new fax from a specific phone number and etc.
Message Broadcast:
Broadcast holiday events and any other messages within the company
Website Click to talk:
Enhance your customer service and corporate image by embedding our Soft IM service into your website to offer online chatting for your visitors
Integrate Soft IM as a Service:
Can be integrated into your enterprise software such as ERP and CRM, to offer instant messaging
single sign on single instance API for upload/download
